顾客的感知就是你的现实。

只有浅薄的人才了解自己。

"The more you try to understand the game, the less you know."

That is one hard truth.It's hard to put a leash on a dog once you've put a crown on its head.

选自汉·桓宽《盐铁论·申韩》。曲木，弯曲的木头。恶，厌恶、怕。绳，木匠用以裁曲取直的墨绳。奸邪，奸邪之人。正法，公正无私的法律。这句话以曲木畏直绳作类比，说明公正无私之法对奸邪之人的威慑作用。