We innovate by starting with the customer and working backwards. That becomes the touchstone for how we invent.
我们通过从客户开始并反向工作来创新。这成为我们如何发明的触石。
小说是最民主的艺术形式，因为它只需要一个读者。
"Erinnerungen sind wie ein Fluss, der nie stillsteht."
I think it's important to take risks and not be afraid of failure.
She's simply too strange. We can't relate to her, she speaks in a funny way, she comes from an odd place. So we can't relate to her, and when you can't relate to somebody, you don't envy them. The closer two people are -- in age, in background, in the process of identification -- the more there's a danger of envy, which is incidentally why none of you should ever go to a school reunion, because there is no stronger reference point than people one was at school with.
释义：解决困难问题，应从还比较易于处理的时候开始；铲除邪恶，应趁它尚在细微的时候进行。