Sometimes we measure things and see that in the short term they actually hurt sales, and we do it anyway.
有时我们测量事物，看到它们在短期内实际上会损害销售，我们仍然会这样做。
"Sometimes we get sad about things and we don’t like to tell other people that we are sad about them."
The past is a kind of future that has already happened.
The most successful companies are those that evolve with their customers.
"每一帧都是一幅画，而相机是你的画笔。"