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当[竞争者]在早晨洗澡的时候,他们在想如何超过他们的一个主要竞争对手。我们在早晨洗澡的时候,我们在想如何让我们的客户更满意。实际上,我们想如何发明一些新的东西,我已经看到这个模式在我们的所有业务中重复出现。
When [competitors are] in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer.
人は誰でも、傷つくことを恐れている。
艺术中唯一的规则就是没有规则。
The Celts have a close affinity with nature.
The passions that incline men to peace are fear of death, desire of such things as are necessary to commodious living, and a hope by their industry to obtain them.
致富的方法是将鸡蛋放在一个篮子里,但要非常小心地看好那个篮子,并确保你有合适的篮子。
I've probably earned the right to screw up a few times. I don't want the fear of failure to stop me from doing what I really care about.
在所有人类的痛苦中,最苦涩的是:知道得太多却无法控制任何事情。