We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we're successful: Put the customer first. Invent. And be patient.
我们在亚马逊有三个大的想法，我们坚持了18年，这就是我们成功的原因：把客户放在第一位。发明。并且要有耐心。
有时，最伟大的反抗行为仅仅是记住。
心灵不是一种事物，而是一个过程。
All the effects of nature are only the mathematical consequences of a small number of immutable laws.
任何优秀的飞行员，无论他有多么高的天赋和丰富的经验，都不会不使用检查表。
The writer must be a heretic, a questioner of all absolutes.