礼貌，并不需要花钱。用完马桶后，把马桶盖放下；上电梯时，耐心等别人出来再进去；把购物车放回指定区域；在借东西时，归还时要东西的状态要比你借的时候还要好（例如给车加满油、把物品清理干净）。

The great advantage of a hotel is that it’s a refuge from home life.

存款保险改变了银行和储户的行为。

The only way of discovering the limits of the possible is to venture a little way past them into the impossible.

Read to satisfy your own natural curiosity, not to impress or accomplish.

"If you think you’re going to crash, step on the pedal harder."

竞争战略就是要做到与众不同。要学会有意识地选择一系列不同的行动以创造独特的价值组合。