There is only one real sin, and that is to persuade oneself that the second-best is anything but the second-best.
I write to make the invisible visible.
Success is not final, failure is not fatal: It is the courage to continue that counts.
Writing is like sex. First you do it for love, then you do it for your friends, and then you do it for money.
顾客永远是对的,我们必须倾听他们的声音。
To understand psychology, observe behavior in its natural context.