商业中最危险的话是"我们一直都是这么做的"。

所有企业需要永葆青春。如果客户群与你一起变老，你就会重蹈伍尔沃斯的覆辙。

子张问：“什么是五种美德？”孔子说：“君子对人民施加恩惠，却不耗费财用；使百姓劳苦，百姓却无怨言；自己有所欲求却不贪婪；安宁矜持却不骄横；威严却不凶猛。”……子张又说：“什么是四种恶行？”孔子说：“事先不经教育，犯了罪就杀头叫做肆虐；不先告诫便要求有成效，这叫粗暴；发布命令迟缓，却突然限期完成，这叫残害人；同是给人赏赐，却出手吝啬，这叫只进不出的财务衙门。

出自《抱朴子·广訾》。病到很急的时候就会觉得良医是重要的了，世道动乱的时候就会觉得忠贞的臣子是重要的了。

There's a real correlation between a society that tells people that they can do anything, and the existence of low self-esteem. So that's another way in which something quite positive can have a nasty kickback. There is another reason why we might be feeling more anxious --about our careers, about our status in the world today, than ever before. And it's, again, linked to something nice. And that nice thing is called meritocracy.