You can learn more about a man in an hour of play, than in a year of conversation.

User needs are both the starting point and the ultimate goal of product development.

"The writer is a man who is always trying to find the right balance between form and content, between style and substance, between art and life."

I am not interested in the unique, but in the banal.

"You can't go back and change the beginning, but you can start where you are and change the ending."