All grown-ups were once a child, though, only a few people remember.
所有的大人都是孩子，只要你未曾遗忘。
The best and most beautiful things in the world cannot be seen or even touched - they must be felt with the heart.
When faced with challenges, focus on solutions rather than problems.
客户满意度毫无价值，客户忠诚度才是无价的。
外交家的任务是为国家争取最大的利益，同时避免不必要的冲突和摩擦。
现在是理解过去的钥匙。