I write not to explain the world but to understand it.
Quality is remembered long after the price is forgotten.
Fear is just a state of mind.
丰田模式的关键及其独特之处不在于任何单一要素,而在于将所有要素整合为一个系统。必须每天以非常一致的方式实践,而非断断续续。
A company’s culture is defined by the actions of its leaders.