没有一些目标和一些努力去实现它们,没有人能够生存。我们所谓的生活是一场旅程,而旅程本身就是家。
客户满意度始于理解他们未说出口的需求并超越他们的期望。
Leadership is about making others better as a result of your presence and making sure that impact lasts in your absence.