Fame is vapor; popularity an accident; the only earthly certainty is oblivion.

第一代杂种的同一性，第二代的不相似性，是精确观察者无法忽视的事实。

Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.

The more we try to escape the system, the more we are caught in its web.

适应性是在不断变化的全球市场中生存的关键。