If you're competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering.

成功的关键是走进商店，听听员工们怎么说。每个人都参与进来是非常重要的。最好的想法来自基层。

"Escribir es una forma de resistencia contra el olvido."

成功不是幸福的关键。幸福才是成功的关键。如果你热爱你所做的事，你就会成功。

I am not the richest person, but I am the happiest person.

诚信是信任的基石，而信任是任何成功关系的基础。