A computer program does what you tell it to do, not what you want it to do.

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.

我们必须倾听原住民社区的意见；他们在土地管理方面的智慧是无与伦比的。

The most thought-provoking thing in our thought-provoking time is that we are still not thinking.

The humblest individual exerts some influence, either for good or evil, upon others.

Design is not just what it looks like and feels like. Design is how it works.