以客户为中心的创新始于倾听言外之意，理解真实意图。

The first fruit of this imagination - and the first lesson of the social science that embodies it - is the idea that the individual can understand his own experience and gauge his own fate only by locating himself within his period, that he can know his own chances in life only by becoming aware of those of all individuals in his circumstances.

The sculpture is already complete within the marble block, before I start my work. It is already there, I just have to chisel away the superfluous material.