The paper industry has a rich history, but we must always look forward.
The biggest risk in entrepreneurship is not daring to take risks.
墨水是我最喜欢的语言——它用阴影和光来说话。
"The best books are the ones that leave you a little bit different than when you started."
One strategy: "We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we're successful: Put the customer first. Invent. And be patient."