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Rule of 7 in research. You can find out anything if you are willing to go seven levels. If the first source you ask doesn’t know, ask them who you should ask next, and so on down the line. If you are willing to go to the 7th source, you’ll almost always get your answer.
Don’t say anything about someone in email you would not be comfortable saying to them directly, because eventually they will read it.
Trust me: There is no “them”.
Don’t take it personally when someone turns you down. Assume they are like you: busy, occupied, distracted. Try again later. It’s amazing how often a second try works.
Everyone is shy. Other people are waiting for you to introduce yourself to them, they are waiting for you to send them an email, they are waiting for you to ask them on a date. Go ahead.
Rule of 3 in conversation. To get to the real reason, ask a person to go deeper than what they just said. Then again, and once more. The third time’s answer is close to the truth.
Don’t be the smartest person in the room. Hangout with, and learn from, people smarter than yourself. Even better, find smart people who will disagree with you.
Learn how to learn from those you disagree with, or even offend you. See if you can find the truth in what they believe.