"Humor is the best way to connect with kids."
真正的创新往往源于质疑他人视为事实的东西。
One strategy: "We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we're successful: Put the customer first. Invent. And be patient."
可以通过对过去事件的观察,形成对未来事件概率估计的一般规则。