The customer may not always be right, but they always come first.

I'm not afraid to take a stand. Everybody come take my hand. We'll walk this road together, through the storm. Whatever weather, cold or warm. Just let you know that, you're not alone.

领导力在于通过你的存在让他人变得更好，并确保这种影响在你离开后依然持续。

志村簇的研究证明了几何直觉的力量。