零缺陷是一个绩效标准。它是工匠的标准，无论他或她的行业是什么。

The best decisions are made at the intersection of data and intuition.

Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.

如果你没有得到奇迹，你仍然可以成为别人的奇迹。

我不追逐潮流，我创造潮流。