永远不要低估倾听的重要性——倾听你的团队、客户和周围的世界。
The American farmer is the only man in our economy who has to buy everything he buys at retail, sell everything he sells at wholesale, and pay the freight both ways.
怀疑并不是令人愉快的状态,但确信是荒谬的。
只有通过强制执行方法的标准化、采用最佳工具和工作条件以及强制合作,才能确保更快的工作。
I'm not a pessimist. I'm an optimist trained in realism.