To make mistakes is human. To own your mistakes is divine. Nothing elevates a person higher than quickly admitting and taking personal responsibility for the mistakes you make and then fixing them fairly. If you mess up， fess up. It’s astounding how powerful this ownership is.

I try to find the humanity in every character, even if they are doing terrible things.

你最不满意的客户是你最大的学习来源。

The only thing worth writing about is the human heart in conflict with itself.

People fear what they don't understand and hate what they can't conquer.