Exceed your customers' expectations. If you do, they'll come back over and over. Give them what they want — and a little more.
释义:通过分析物品的过剩与短缺,就能判断其价值的高低。这句话揭示了市场供求关系对价格的影响。
我不害怕做我自己,即使这意味着与众不同。