永远不要低估准备的力量——无论是在谈判、运营还是危机管理中。

绘画是在纸上思考。

Persistence and patience will always yield results.

You want to be extra rigorous about making the best possible thing you can.

Leadership is not about being in charge; it's about taking care of those in your charge.

If you can’t do great things, do small things in a great way.