The first step in quality improvement is to understand what the customer really wants.

As a woman I have no country. As a woman my country is the whole world.

Humans are allergic to change. They love to say, 'We've always done it this way.' I try to fight that. That's why I have a clock on my wall that runs counter-clockwise.

数学是科学的女王，而数论是数学的女王。