阅读使人充实，谈论使人机敏，写作使人精确。

I read a book one day and my whole life was changed.

Continuous improvement isn't just a process, it's a mindset that should permeate every level of our organization.

Gratitude will unlock all other virtues and is something you can get better at

Innovation is not about saying yes to everything. It's about saying no to all but the most crucial features.