We must accept finite disappointment， but never lose infinite hope.

There are no shortcuts in technology, only steady step-by-step progress.

Don’t say anything about someone in email you would not be comfortable saying to them directly， because eventually they will read it.

词的体制，幽微美好，能够表达诗所不能表达的内容，但不能完全表达诗所能表达的内容。

沟通“三”原则，要找到真相，让别人比他们之前说的更深一些，一次、两次、三次的重复这个过程，第三次你就接近真相了。