The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.

True freedom is not about doing what you want, but about not doing what you don't want to do.

任正非内部讲话稿

我不遵守规则，我制定规则。

唯一能让你成为传奇的是你的奉献。