We are lonesome animals. We spend all our life trying to be less lonesome. One of our ancient methods is to tell a story begging the listener to say — and to feel — 'Yes, that's the way it is, or at least that's the way I feel it.'
The most dangerous phrase in manufacturing is 'we've always done it this way'.
It is no use saying, 'We are doing our best.' You have got to succeed in doing what is necessary.
It's through curiosity and looking at opportunities in new ways that we've always mapped our path.