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当[竞争者]在早晨洗澡的时候,他们在想如何超过他们的一个主要竞争对手。我们在早晨洗澡的时候,我们在想如何让我们的客户更满意。实际上,我们想如何发明一些新的东西,我已经看到这个模式在我们的所有业务中重复出现。
The most challenging part of acting is not the technical aspects, but the emotional honesty.
A little more persistence, a little more effort, and what seemed hopeless failure may turn to glorious success.
The more you know about yourself, the more patience you have for what you see in others.