The details are not the details. They make the design.
Be yourself, the rest is up to time.
如果人们不相信你在乎他们,你就无法领导他们。
——〈在北京基督教等六教会欢迎会的演说〉,1912年9月5日
Continuous improvement is not just a process; it’s a mindset that should be ingrained in every employee.