Your most unhappy customers are your greatest source of learning.
The poet must be a seer, make himself a seer.
Certification schemes are the floor, not the ceiling of responsible forestry practice.
The best way to predict the future is to create it.
过去总是在变化。每当我们回忆某事时，我们都会稍微改变它，直到最终，我们的记忆变成我们告诉自己的故事。
Consciousness exists for the sake of action.
It's not always rainbows and butterflies, it's compromise that moves us along.
"Kindness is a language that everyone can understand."
