The most innovative ideas often come from listening to those closest to the customer.

每一本书都是一次旅程，而每一次旅程都是一本书。

应当通过具体事物探究规律，不可先设定规律来限制事物。

"The most powerful tool we have as leaders is our own example."

如果我们想在行业中创造有意义的变革，就必须挑战现状。