Literature is the best weapon against intolerance and fanaticism.

The more you know who you are, the less you let things upset you.

Home is where, when you have to go there, they have to take you in.

领导者的愿景必须足够清晰以提供指导，但又足够灵活以进行调整。

The first step in quality improvement is to understand what the customer really wants.

在每个角色中，都有我的一部分，而在我身上，也有我扮演过的每个角色的一部分。

言语越少，祈祷越好。