The key to success is to focus on the user experience, not just the technology.
成功的关键是专注于用户体验,而不仅仅是技术。
The only purpose for which power can be rightfully exercised over any member of a civilized community, against his will, is to prevent harm to others.
One strategy: "We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we're successful: Put the customer first. Invent. And be patient."