当[竞争者]在早晨洗澡的时候，他们在想如何超过他们的一个主要竞争对手。我们在早晨洗澡的时候，我们在想如何让我们的客户更满意。实际上，我们想如何发明一些新的东西，我已经看到这个模式在我们的所有业务中重复出现。

"The more you experience, the more you learn, and the more you learn, the better you get."

"The greatest stories are those that haunt."

"The poet's job is to pay attention, then to pay attention to what they've paid attention to."

建筑是一种感性的媒介，而不仅仅是视觉的。

To love is to risk not being loved in return. To hope is to risk pain. To try is to risk failure, but risk must be taken because the greatest hazard in life is to risk nothing.

The most powerful films are those that stay with you long after the credits roll.