Decision-making is not always a rational process; often, it is swayed by unconscious biases and emotional undercurrents.

The work of every workman is fully planned out by the management at least one day in advance, and each man receives in most cases complete written instructions, describing in detail the task which he is to accomplish.

"Imagination is more important than knowledge. Knowledge is limited. Imagination encircles the world."

商业必须是有趣的。对太多人来说，它“只是一份工作”。