Your most unhappy customers are your greatest source of learning.
A book is a heart that only beats in the chest of another.
天要使一个人遭祸,必先给他一点小小的好处使他轻信;天要使一个人受福,必先给他一点小小的祸患使他有所警惕。
"I’ve had a lot of tough losses in my career, but they’ve made me stronger."