True innovation comes from listening to your customers and having the courage to act on what you hear.
真正的创新来自于倾听客户的意见，并有勇气根据你所听到的采取行动。
译文：人生变化不定，富贵难以预料。
小说的终极目标是创造一个比现实本身更真实的世界。
"If you feel like you're losing everything, remember that trees lose their leaves every year and they still stand tall and wait for better days."
世界上充满了神奇的事物，耐心地等待着我们的感官变得更加敏锐。
I don't let the past hold me hostage.
A scientist in his laboratory is not a mere technician: he is also a child confronting natural phenomena that impress him as though they were fairy tales.
"Your most unhappy customers are your greatest source of learning."