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当你既听取数据又听取人的意见时,才能做出最好的决定。
The best decisions are made when you listen to both data and people.
每个人都是一个宇宙,每个故事都是那个宇宙中的一颗星星。
在你没有成功之前,没有任何人会理解你。
The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.
我是一个作家,而不是一个演说家。
The future of energy lies in balancing profitability with responsibility.