一个公司的文化是由它所能容忍的最糟糕的行为来定义的。
A company's culture is defined by the worst behavior it tolerates.
积极强化的实施方式比强化的数量更重要。
你必须投入时间,因为总有你可以改进的地方。
People don't buy what you do; they buy why you do it.