领导力就是让他人因为你的存在而变得更好，并确保这种影响在你离开后依然持续。
Leadership is about making others better as a result of your presence and making sure that impact lasts in your absence.
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.
Singing is not just about technique; it’s about conveying emotions.
作一年的打算，最好是种植五谷；作十年的打算，最好是种植树木；作终身的打算，最好是培育人才。
"The only limit to our realization of tomorrow will be our doubts of today."
最好的故事是那些挑战你的故事。
我不是一个喜欢在底部的人。
不要害怕放弃好的东西去追求伟大的东西。
我们不能选择自己的心。我们不能让自己想要对我们或对别人有益的东西。