客户满意度毫无价值，客户忠诚度才是无价的。
Customer satisfaction is worthless. Customer loyalty is priceless.
The only way to achieve the impossible is to believe it is possible.
I want to fill the universe with art.
I don't let anyone dim my light.
To understand a culture, you must listen to its artists—they are the seismographs of societal change.
