客户满意度毫无价值，客户忠诚度才是无价的。
Customer satisfaction is worthless. Customer loyalty is priceless.
The older I get, the more I realize that the only thing that matters is to be true to yourself.
愤怒的时候我会去打球，把怒气发泄在球上。
音乐是灵魂的语言。它打开生命的奥秘，带来和平，消除冲突。
想象力是一块肌肉。如果不锻炼，它就会萎缩。