商业上的成功来自于比任何人都更好地理解客户。
Success in business comes from understanding the customer better than anyone else.
对舒缓的事情,要急速解决,因为思想敏锐,往往获得成功;对急迫的事情,应沉稳处理,因为急躁忙乱,常常漏洞百出。
What you don't do determines what you can do.