真正的创新来自于倾听客户的意见，并有勇气根据你所听到的采取行动。

书籍是反映我们恐惧的镜子。

It is hard to read a newspaper or watch a television newscast without encountering someone who has come up with a new 'solution' to society's 'problems.'

写作就是回忆，回忆就是再次生活。