The challenge is to make the invisible visible.

你知道的越多，就越意识到你什么都不知道。

The true measure of a company's success is its ability to adapt to change while maintaining its core values.

A sober looks shows that just have the world gotten to be a better place after all; it is also grown a bit worse at the exact same rate.; a one step up, a one step back sort of cosmic balance between forward progress, and cultural retreat, that puts man kind on a bell curve of existence.

Love me or hate me, it's one or the other. Always has been. Hate my game, my swagger. Hate my fadeaway, my hunger. Hate that I'm a veteran. A champion. Hate that. Hate it with all your heart. And hate that I'm loved, for the exact same reasons."

There are no eternal facts， as there are no absolute truths.

The goal as a company is to have customer service that is not just the best but legendary.