任何经济理论的最终检验标准是它是否能改善现实世界的决策。

一个组织的客户服务质量决定了其客户忠诚度的质量。

为了取得比赛的胜利，要我做什么都可以，不管是坐在板凳席上给队友递毛巾、递水，还是上场执行致胜一投。

The most dangerous phrase in business is: "We've always done it this way."

I love to think of nature as an unlimited broadcasting station, through which God speaks to us every hour, if we will only tune in.

我从不回头看，我向前看。