不能控制自己情绪的法官,永远无法控制他人的情绪。
两个灵魂的相遇就像两种化学物质的接触:一丁点的反应就会彻底改变它们。
Memory is a tricky thing. It's not always reliable, but it's all we have.
The key to success is to get out into the store and listen to what the associates have to say.