Hard work beats talent when talent doesn't work hard.
每个人的生命都有一个决定性的时刻,一个一切都改变的时刻。
创新不仅仅是技术的问题;它关乎改变思维方式并接受新的思考方式。
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.